About order
1. What is the minimum order quantity?
Our minimum order amount is above 100USD per
order, mixed styles, colors and sizes are available.
If
you need order more than 10,000USD or 200pcs per style/color/size, please get
in touch with our generally manager directly. (info@angellfashion.com)
2. About order
process
We make that place the order from us is as secure
and simple as possible. You could make order from our website online.
At first, please add all the products you want into the shopping cart and then
follow the instructions to complete the order form and submit, getting your
order number. (Please record this order number for further inquiries).
And then, after you place the order, we will check
soon and then send the invoice include the shipping cost to you within 24
hours.
Third, after you receive the invoice, please let me know your payment date, so
we can prepare your products soon and give you the tracking number in time, so
you could check your order status online.
3. What should I do when fail to place order?
A.
Use other browsers. There are many browsers you can use, such as IE, Firefox,
Google chrome, Safari, Opera, etc.
B.
If it still doesn’t work, you can copy the goods list including item number,
size and color; send us by email together with your user name on our site, and
also your full shipping address. We’ll place the order for you and then let you
know.
4. Can you separate my order to several packages in order to
avoid tax in custom?
Usually
we send only one package for one order unless it’s too large to be put into one
box, but also only one tracking number. If you want us to send two or more
packages, please write down the request in the Notice when you submit the
order. But more packages, more shipping cost need pay, you know.
5. Can I confirm stock status with you before payment?
Yes,
after you place the order, we’ll check and inform you which items are out of
stock, and then send the invoice to you. But as you know, our stock status is
changing every hour, so we can’t promise that the items will be still in stock
when we prepare your order.
6. What will happen if there are out-of-stock items in my
order after payment?
In
order to delivery in time, we'll send out the ready
items in
advance and then recalculate the item prices and
shipping fee. All excess payment would be credited to your next order. If you
want, we can also refund to your PayPal account.
7. Why my cart is empty when I open it again next day?
Because
our system stores the cart in the cache of the browser, so once the cache has
been cleared, the cart will be empty.
8. What will happen if there are out-of-stock items in my order after payment?
So as not to delay your order, we'll send out the ready items on time and then recalculate the item prices and shipping fee. All excess payment would be credited to your next order. If you want, we can also refund to your PayPal account.